Refund Policy
We want you to be completely satisfied with RankNow.ai. That's why we offer transparent and fair refund options, including anytime refunds for unused credits.
Last updated: December 31, 2025
Unused Credit Refunds
We offer a flexible refund policy for our credit-based services. You are entitled to a refund for your unused credits at any time.
- Request a refund for any unused credits in your account
- No questions asked for unused credit refunds
- Refunds are calculated based on the remaining balance
- Processing typically takes 5-10 business days
- Contact support to initiate your credit refund
Subscription Refunds
For recurring subscriptions, we provide a satisfaction guarantee window:
- Full refund available within 7 days of initial purchase
- Pro-rated refunds for annual plans upon cancellation
- Cancel anytime to stop future billing
- Subscription benefits remain active until the billing cycle ends
How to Request a Refund
To process your refund request efficiently, please follow these steps:
- Email our support team at support@ranknow.ai
- Include your account email and order reference number
- Specify if you are requesting a credit or subscription refund
- Our team will review and process your request within 24 hours
Processing Time
Once your refund is approved, here is what you can expect:
- Refund confirmation email sent immediately
- Funds return to your original payment method
- Bank processing times vary (usually 5-10 business days)
- Credits are removed from your account upon refund processing
Need Assistance?
Questions About Refunds?
If you have any questions about your eligibility for a refund or need help with the process, our team is here to assist you.
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